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Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI) – Cisco
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product.
Learn more about how Cisco is using Inclusive Language. Video Blur and Background support on Windows Thin Client only supports the default video blur and background replacement, but doesn’t support customized background image replacement. Using a virtual background increases the CPU usage of your computer and therefore may impact your battery life.
The system requirements leverages the native meeting client system requirements. The system requirements should be updated if the native meeting client system changes.
We added a temporary local toggle that user can enable or disable native VDI background registry. Add a key and value in your registry as following when you want to enable or disable VDI background feature. Data Value: 1 – Enabled, 0 – Disabled, others – disable by default it is disabled. We recommend that you wait until all VDI users on your site have the thin-client plugin installed.
Because the Webex Meetings App looks for the plugin, enabling this toggle adds to the join time for meetings. This toggle doesn’t affect non-VDI users or their join meeting times. If the feature toggle isn’t on, Webex Meetings App doesn’t look for the thin client, and the media continues to route through your datacenter. The option is unchecked by default. If you don’t see the option in Site Administration or Control Hub, contact Cisco to have the feature toggle turned on.
For more information about installation and configuration, see the documentation for your Citrix or VMware solution. Download webexvdi. After you download the plugin, install it by double-clicking the webexvdi. Click Yes on the pop-up dialog box to permit the installation.
Click Finish to complete the plugin installation. Depending on your browser settings, the file downloads to the Downloads folder or to the folder of your choice. From the Downloads folder, extract the. Double-click the. Enter you user name and password and click Authenticate. Select the Firmware tab and from the drop-down option select the Image file.
The system restarts multiple times during this process. Ensure that you set the Network settings to Never Change. Select Always start from desktop app to open the meeting in the virtual desktop app.
Select Start meeting or Join meeting to join in meeting. The Preview banner is solid white when you join using VDI. During the meeting, the action bar is fixed and not transparent, and it overlaps the video area. Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book.
Log in to Save Content. PDF – Complete Book 4. Updated: October 21, Supported Version From Thin client is Windows OS Before you begin Install your Citrix or VMware software. Step 2 Click Next. Step 3 Review and accept the license agreement. Step 4 Click Install. Step 5 Click Yes on the pop-up dialog box to permit the installation. Step 6 Click Finish to complete the plugin installation.
Step 2 Select the Ubuntu installer and download the file. Step 3 From the Downloads folder, extract the. Step 4 Double-click the. Step 5 Enter you user name and password and click Authenticate. After the system reboots, the newly-installed upgrade is ready to use. Unzip the package to extract the file.
Select the eLux file from Devices. Edit the. Note The name of the package must match the name in the local data base. Step 3 To select the name of the package click the dots… near Configuration. Step 4 Select the Firmware tab and from the drop-down option select the Image file. Important The system restarts multiple times during this process. Step 6 Click Execute. Step 2 Download the Cisco Webex Meetings desktop app from your company website.
Step 3 Double-click the. Step 5 Select Always start from desktop app to open the meeting in the virtual desktop app. Step 6 Select Start meeting or Join meeting to join in meeting. Was this Document Helpful? Yes No Feedback. Always install the plugin after you install or update your Citrix or VMware solution. Click Next. Review and accept the license agreement. Click Install. Select the Ubuntu installer and download the file. The name of the package must match the name in the local data base.
To select the name of the package click the dots… near Configuration. Click Execute. Log in to the hosted virtual desktop HVD. Download the Cisco Webex Meetings desktop app from your company website.
Webex VDI available for download – Chapter: Deploy Webex for VDI
Features For newly supported features, see the December release information in What’s new for Webex App. Features For newly supported features, see the October release information in What’s New for Webex. Features For newly supported features, see the August release information in What’s New for Webex. HVD version : From this release onward, “Webex Teams” is rebranded to “Webex. Bug Severity Levels. These release notes include the following bug types: All severity level 1 or 2 bugs Significant severity level 3 bugs All customer-found bugs except severity level 6 enhancement requests Severity Level Description 1 Catastrophic Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.
This is the highest level for documentation bugs. Search for Bugs. To search for bugs not listed here, use the Bug Search Tool. Resolved Caveats.
CSCwb 3 Fixed an issue where, beginning with version CSCwb 4 Fixed an issue with Webex teams version Resolved caveats There are no resolved caveats with this release. Resolved Caveats Table 1. Resolved Caveats Table 2. Was this article helpful? Yes, thank you! Not really. Twitter Linkedin Facebook Youtube Instagram.
All rights reserved. For new features for each release, see the Releases tab for more information. Defects do not cause any detrimental effect on system functionality. Requests for new functionality or feature improvements. Sign in with your Cisco.
No Ring tone when dialing on VDI client only. WebEx app starts with p resolution randomly. VDI – Webex app camera not working during locus calling. Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book.
Log in to Save Content. PDF – Complete Book 3. Updated: October 27, Figure 1. Hosted virtual desktop and thin client requirements Make sure your VDI environment meets the requirements for the supported servers Hosted Virtual Desktop HVD , where the Webex app is installed and thin clients user-side device where the Webex VDI plugins are installed.
VMware Horizon Agent: 7. A connection broker performs a number of tasks including the following: Validating the username and providing a connection for the user. Dell Wyse ThinOS 9. Audio: Audio support is optional. See virtual background requirements for more information.
VMware Horizon View Client version 7 5. Supported realtime media workflows for calling and meetings Webex App VDI supports the following realtime media workflows: Calls on Webex built into the app Unified CM Webex Calling Webex for BroadWorks Webex Meetings To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions.
Move a call to a meeting To support this feature, make sure you’ve configured your Unified CM calling deployment correctly. You must run a minimum of X Webex Calling requirements If you want to use Webex Calling as your call service for Webex App VDI users, use the following documentation links to walk through the required configuration steps. The documents contains an overview of the service, prerequisites, and deployment steps.
Configuration in Control Hub Partners and Administrators Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization.
You or your users must install one of the following: Two separate VDI plugins: one for the Webex App released bimonthly and one for Webex Meetings release monthly. Was this Document Helpful? Your hosted virtual desktop includes your Microsoft Windows desktop Applications such as Webex App Data Using your thin client, you access your hosted virtual desktop over a secure Citrix or VMware connection. Connection broker for the hosted virtual desktop HVD Supported hosted virtual desktops Thin client operating system Supported Windows thin clients Supported Linux thin clients Supported MacOS thin clients Feature highlights For new features for each release, see the Releases tab for more information.
These are the These are the refreshed This ensures the virtual channel continues working normally. Added automatic upgrade for the VDI plugins. The plugins associated with App version Features For newly supported features, see the December release information in What’s new for Webex App. Features For newly supported features, see the October release information in What’s New for Webex.
Features For newly supported features, see the August release information in What’s New for Webex. HVD version : From this release onward, “Webex Teams” is rebranded to “Webex.
Bug severity levels. These release notes include the following bug types: All severity level 1 or 2 bugs Significant severity level 3 bugs All customer-found bugs except severity level 6 enhancement requests Severity Level Description 1 Catastrophic Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.
This is the highest level for documentation bugs. Search for bugs. To search for bugs not listed here, use the Bug Search Tool.
Resolved caveats. Resolved caveats There are no resolved caveats with this release. CSCwb 3 Fixed an issue where, beginning with version CSCwb 4 Fixed an issue with Webex teams version Resolved Caveats Table 1. Resolved Caveats Table 2. Was this article helpful? Yes, thank you! Not really. Twitter Linkedin Facebook Youtube Instagram. All rights reserved. For new features for each release, see the Releases tab for more information.
Defects do not cause any detrimental effect on system functionality. Optional If you or users are manually installing the two plugins for full featured meettings, follow the steps in Install Webex Meetings VDI plugin on thin client systems. You can find the version numbers on the download page. Webex Meetings VDI as a standalone plugin is released every month, but this bundled plugin installer is release bimonthly.
Double-click the exe file that you downloaded. Read the welcome screen, which covers the plugin versions that are included in the installer, and then click Next. For Webex App to function properly for your users, you must use the official thin client plugin from the download site.
To confirm, the Health Check shows a connected status for the Virtual Channel. Create an image for the thin clients. On the thin client, install the Webex App VDI plugin; enter your password at the authentication prompt. After you click Install, the Ubuntu Software Center locates and installs the dependency libraries, and then installs the Webex App Client. Deploy the image to the thin clients.
For more information about how to create an image or how to update the thin client, see the Elias documentation available from the Unicon website. Under the registry, enable the vdciscoteams parameter. Because of this third-party integration, you must contact Dell for technical support.
For more information, see the Dell Wyse ThinOS documentation for your supported release; the “Supported packages” section of their release notes mentions the version of the Webex VDI plugin that’s supported. See the software download page to get a copy of the OS installation package. Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. For Webex App to function properly for your users and be optimized for VDI, you must use the thin client build.
For full featured meetings with Webex App , you or your users must either install the bundled VDI plugin or the two separate VDI plugins on a thin client. You cannot use the bundled VDI plugin package on Linux thin clients. For Linux, you must install the separate VDI plugins. Install only the Webex app in the HVD environment. No other apps are required. Make sure you follow the Full-featured meetings requirements.
Install the Webex app VDI plugin for the supported thin client platform:. December 11, Changed “Webex Teams” references to “Webex. June 29, Initial version of the document for official release. Was this Document Helpful? Yes No Feedback. May 30, April 26, Updated the list of supported Windows versions, as of April April 25, Updated the description of Webex for BroadWorks requirements.
April 13, February 9, February 3, December 15, November 12, October 29,
Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI) – Cisco.
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