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Windows apps black screen – windows 10 – Microsoft Q&A

 

When a black screen in Windows 10 error occurs, the computer may still be on and functioning, but it may be frozen and incapable of accepting inputs, or it may just be off. A black screen in Windows 10 can appear at any time during use, immediately after booting , after or during an update due to a Windows update error , and at virtually any other time.

Some Windows 10 PCs have been rebooting to a black screen after installing the June cumulative update from Windows Update. This situation can be caused by a wide variety of software and hardware problems, including:.

To fix a black screen in Windows 10, you need to narrow down why the screen is black and then fix the root cause. Many of these issues are pretty easy to fix without specialized tools or knowledge, but some are more complicated. Test your monitor. You may also test the existing outlet by plugging another device to it or try a different power outlet. Try to reboot your computer.

If your Windows 10 computer boots directly to a black screen, especially after installing an update, you may be able to fix it with a simple reboot. Restart your computer from a completely powered off state. Push and hold the power button for at least five seconds, look for signs that the computer has turned off like the lights and fan turning off, and then unplug it from power.

Wait a few minutes, plug it back in, turn it back on again, and see if the display works. Check your brightness settings. The brightness may be set too low to see anything on the screen. Try a different video output. If your computer has multiple HDMI outputs, try a different one. Try a different monitor. If that fixes the black screen problem, then your monitor or laptop display is bad. If your monitor has multiple inputs, try a different input on the monitor.

Double-check that you have the monitor set to the correct input as well. Try a different HDMI cable. Use one that you know works if possible, like an HDMI cable that you use with a video game system or Blu-ray player.

Refresh the connection to the monitor. This shortcut causes Windows 10 to restart your video driver. Wake up the display. Bring up the Project menu and choose a display. Repeating this step four times will cycle through all of the options.

If your display starts working, you can stop at that point. Disconnect your peripheral devices. Try disconnecting all of the peripheral devices that you have connected to your computer, including removable drives, SD cards, cameras, printers, hubs, and everything else. Then restart the computer, and see if the display works. That device may need a driver update, or it may need to be replaced.

Restart the Windows Explorer process. If your screen is black, but you have a working mouse cursor and can access the Task Manager, your Windows Explorer process may be frozen. Opening the Task Manager and restarting Windows Explorer may fix this problem. Use Safe Mode to troubleshoot. Restart your computer in Safe Mode by shutting the computer off and restarting it three times. Then wait for your computer to reboot and select option 5 for Safe Mode with Networking.

If the display works in the Recovery Environment and Safe Mode, use Safe Mode to disable startup items and services until you determine which one is at fault. Rollback your graphics driver. If your display works while in Safe Mode, then boot into Safe Mode and roll back your graphics driver. After you have reverted to an earlier version, try rebooting. Disable fast startup. If you upgraded hardware like RAM before experiencing a Windows 10 black screen error, this is likely the cause.

Use System Restore. Using System Restore, roll back to your most recent known working restore point. You can also scan for affected programs at the same time. Uninstall Windows updates. Re-access the Recovery Environment, but select Uninstall Updates. From there, select uninstall latest feature update , sign in if prompted, and click the uninstall feature upgrade button.

If you still experience a black screen after following all of these steps, you may have defective hardware. Consult with your hardware manufacturer or Microsoft customer support for more information. Black screens are sometimes encountered when you install Windows 10 for the first time. This may happen during the Windows 10 install process or just after the Windows setup is complete; Black Screen in Windows There are a few potential causes.

Probable cause : Setup is still in progress. If you have a large personal data file set that you are migrating from a previous Windows installation, the Windows 10 setup process could take several hours.

Possible solution : Observe the hard drive activity LED closely to determine if the computer is still working. If the LED is still blinking, it means setup is probably still busy working on sorting through your files and determining what to move and what to keep. This is a good sign, which means you should wait a bit more. If setup goes beyond 2 to 7 hours, then the setup may be stuck. Probable cause: Setup is stuck. Possible solution : Power down your computer completely and try again. Follow these steps:.

Probable cause: The black screen is caused by a device driver or hardware performance issue. Possible solution: Try booting into Safe Mode. Probable cause: Video output is being routed to a different display adapter or a different output e. Possible solution : Try physically disconnecting the video cable from one adapter or output and trying another. Probable cause: Video output is being sent to the wrong display. If you have multiple displays connected, the Windows setup can sometimes get confused.

In fact, it may appear black for a significant amount of time even though the installation process is still running in the background. If you still see a black screen during Windows installation after about six hours of no noticeable activity, there may be a problem; Black Screen in Windows At this point, you can try powering down your computer by pressing and holding the power button. With the computer fully powered down and unplugged, try removing all of the peripherals.

Then with everything disconnected, plug the computer back in and turn it on. Windows 10 should resume the installation process or roll back to the previous version of Windows. In either case, attempt to complete the installation with all of your peripherals disconnected, and only hook them back up after the installation has finished. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.

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